Terms of service
We are FIRE ALARM SYS, located in TEXAS, USA.
You can contact us at sales@firealarmsys.com or (516) 620-9187 for questions about these policies.
Under Texas law, we collect sales tax on orders shipped to addresses within Texas. Sales taxes for orders shipped outside Texas will be collected as required by the applicable state.
2. Terms and Conditions
By using this website or placing an order, you agree to these terms. These terms are governed by the laws of the State of Texas and the United States.
2.1 Eligibility and Use
- You must be at least 18 years old or have the consent of a legal guardian to make purchases.
- You agree not to use our site for any illegal or unauthorized purpose.
- All prices are listed in U.S. dollars and are subject to change without notice.
- We reserve the right to modify or discontinue products at any time without notice.
- We charge Texas sales tax for orders delivered within Texas; orders shipped to other states may be subject to those states’ tax laws.
- We accept major credit cards and other methods displayed at checkout.
- You authorize us to charge your selected payment method for the total amount of your order, including shipping and taxes.
- We ship orders to addresses in the United States. Delivery options, costs and estimated times are displayed at checkout.
- Shipping times are estimates and begin once your order is processed. We are not liable for delays outside our control (e.g., weather, carrier delays).
2.5 Returns and Refunds
You may return most new, unused items within 7 days of delivery for a refund or exchange. All returns are subject to approval. Items must be in very good condition, unused, and in their original packaging.
Approved returns will be subject to a 20% restocking fee to cover reprocessing and restocking costs. The restocking fee, original outbound shipping cost, and return shipping cost will be deducted from the refund amount. The restocking fee does not apply to items damaged during shipping or defective items.
To initiate a return, please contact us at sales@firealarmsys.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.
Refunds will be processed to your original payment method within a reasonable timeframe after we receive and inspect your returned item.
- Our products are provided “as is” except where otherwise stated. We make no other warranties, express or implied, including merchantability or fitness for a particular purpose.
- We are not liable for damages beyond the purchase price, except where prohibited by Texas law.
- To the maximum extent permitted by Texas law, we are not responsible for indirect, incidental, or consequential damages arising from your use of our site or products.
- These terms are governed by the laws of the State of Texas. Any disputes arising from these terms will be resolved in the courts of Texas.
- If any term is found unenforceable, the remaining terms remain in effect.
- We reserve the right to update these terms at any time. Changes will take effect immediately upon posting to this page. Your continued use of the site constitutes acceptance of any modifications.